PERFORMANCE

The objective of Performance and Development Groups is to facilitate a group of dealer principals or departmental managers who work together, to solve real and complex dealership problems as a partnership.

The Business Development Management Process is a financial modeling process which allows for the step by step logical financial planning of each department in a dealership.

Sewells facilitates and hosts an annual study tour to the NADA (National Automobile Dealers Association) Convention which is held in a different American city at the beginning of each year.

A health check is a diagnostic consulting process for finding the root cause of a problem and applying the expertise of a consultant to upgrade an existing process for better efficiency and effectiveness.

Sewells offer a variety of consultancy services which match the expertise and competence of a Sewells consultant with a clients specific needs.

Through its unique approach of a Human Resources partnership, Sewells allows motor dealers to enjoy all the benefits of a professional, specialised Human Resource department in a cost effective and synergistic way.

The purpose of the Sewells mystery shopping evaluation is to review the standards and processes for handling customer enquiries and using the findings to add value in terms of process improvements and on the job coaching support.